Frequently Asked Questions

Advertising on Telegram is an effective way to connect with your target audience through both public and private channels, as well as group chats on the Telegram platform. These channels and groups are thematic communities where real, engaged users come together to share and interact with content.

You can share a post featuring a clickable link to your website, upload engaging videos or photos, and even promote your own channel or community to increase visibility and engagement.

Advertising on Telegram positions your brand directly in front of a prime demographic. The average Telegram user is aged between 23 and 35 — a highly solvent and tech-savvy audience.

Ad placements in channels are a cost-effective alternative to traditional methods like banner or display advertising. With its increasing popularity, Telegram offers affordable opportunities to reach your target audience without sacrificing visibility or engagement levels.

Telega.io provides advertisers with direct access to an audience that is both sizable and capable of driving meaningful engagement and conversions.

We guarantee that your advertisement will be posted in the selected channels or groups exactly as specified in your request. While we cannot guarantee specific outcomes like leads or sales, we commit to optimizing the placement to maximize your target audience's engagement with your ad.
Additionally, if your ad is not posted or deviates from your specified requirements, we will refund your payment in full.

We highly value your feedback as it helps us improve our service. For any suggestions or complaints, please contact us here.

The Telega.io Affiliate Program provides a straightforward opportunity to earn money globally. By inviting new users who complete purchases, you can earn additional income. Receive a consistent 3.3% commission from each successful transaction made through your referral for the span of 2 years.

To get started, simply copy your unique affiliate link and share it wherever you like. You can learn more about the affiliate program here.

To place an ad, start by browsing our catalog. Use the filters to select the channels that best meet your advertising needs. Once you've chosen your channels, simply add them to your cart.

For step-by-step guidance on launching your ad campaign, refer to our detailed guide.

Yes, we offer professional assistance at no extra cost! Purchase our ready-made ad plan, and a professional manager will not only help select the right channels for your niche and goals but will also launch and monitor your campaign.

Check all available ad plans here.

The cost of advertising varies by channel and is set by the channel owners. You can find the specific pricing details in our catalog.

We accept all popular payment systems, including Mamo, Capitalist, Payeer, TON, USDT or through invoicing. If you prefer to use an alternative payment method, please contact us.

1/24: Your ad will be displayed in the channel for 24 hours, with 1 hour at the top of the feed. 2/48: Your ad will be displayed in the channel for 48 hours, with 2 hours at the top of the feed. 3/72: Your ad will be displayed in the channel for 72 hours, with 3 hours at the top of the feed. 7 days: Your ad will be displayed in the channel for 7 days, with 3 hours at the top of the feed. Forwards: A post from the advertised channel is republished in another channel under the 1/24 format, with a guaranteed minimum top retention of 1 hour. Native: A post created by a channel author and agreed upon with the client. The ad is displayed for 7 days with 1 hour at the top of the feed.

Autoreplace is a feature that you can enable in your project settings. If a channel owner declines to host your advertisement for any reason, the system will automatically find another relevant channel within the same price range. Ad price, cost per view, channel rating and topic are taken into account to determine the best replacement.

If the alternative channel also declines, the process continues until a successful placement is secured. This information will be displayed in your personal account. If the cost of placing your ad in a new channel is less than originally anticipated, the difference will be refunded to your account balance.

The funds corresponding to the cost of the advertisement are reserved by the platform until the order is completed. If the order is not fulfilled within 60 hours, the funds will be automatically returned to the balance in your account.

The channel or chat (group) owner has 24 hours to accept your project and 36 hours to implement it.

Standard placement includes 1 hour at the top and 24 hours in the channel's feed. In chats (groups), an ad is pinned for 24 hours. You may also select other available formats specific to the channel.

If the owner of the channel or chat (group) refuses to post your advertisement, the funds will be returned to your balance within 24 hours. If you have opted for Autoreplace, our system will automatically select an alternative channel or chat (group) within the same price range, and you will be notified in your personal account.

You can check all the details of your campaign’s performance in your Telega.io account. Once the campaign is over, you'll automatically receive statistics showing hourly views, total and unique clicks, and a screenshot of your ad as it appeared during the campaign.

You can discover ad placements with discounts starting from 25% in our Hot Deals catalog, updated daily with the most cost-effective offers for upcoming dates.

Additionally, use the "Discount on repeat and bulk orders" filter in the catalog to find channels that offer discounts for repeat placements within 30 days or for placing multiple ads at once. Channels that offer you a discount on a repeat order after the first placement will be listed under the 'Personalized Discount' filter.

Ready-made ad plans provide the opportunity to delegate the launch of advertising campaigns to professionals. All packages are tailored for various goals considering the optimal budget. An expert will handle all stages of the advertising campaign launch, freeing you from routine tasks.
The services of a personal manager are provided free of charge. 100% of the budget goes towards ad placements in Telegram channels.
Explore our ready-made ad plans here.

To add your channel or chat for free, first register on our website as a channel owner. Once registered, navigate to the My channels and chats section in your personal account and proceed with the channel addition process.

Your channel will be submitted for moderation and, if it meets all requirements, it will be listed in the catalog.

We strive to review channels promptly. Typically, moderation takes no more than 48 hours.

Ensure that your channel or chat meets all the requirements outlined in Section 4 of our Terms of Service, titled "Addition of a Channel (Chat)."

After adding your channel, you can edit the description, price, and other elements at any time. Simply go to the My channels and chats section in your personal account to make these updates.

The owner of the channel or chat (group) has 24 hours to either accept or reject a project.

Standard conditions for ad placements in a channel's feed are 1 hour at the top and 24 hours in the feed overall. In chats (groups), the ad is pinned for 24 hours. You can also opt for other formatting options available when adding your channel to the catalog.

You have the right to independently set a fair price for advertising in your channel. Once a project is completed, the amount credited to your balance will be the cost of the advertising post minus a 12.5% service commission. Consider this when setting your advertising rates.

You can find the available methods of balance withdrawal and the conditions for each method here.

The time it takes for funds to be credited to your bank account/card depends on the receiving bank/service. Typically, it takes no more than 1-3 business days after the withdrawal request.

The @telega_adv_bot is a Telegram bot that promptly notifies you about all updates on the platform. The bot will alert you about new orders (which you can cancel or accept), changes in order status, fund top-ups, and more.
By activating the Telega.io notifications bot, you will start receiving new ad requests in real-time, ensuring you are always informed and never miss out on new advertising opportunities.
Find more details on how to connect the bot to your account here.

Exclusive status helps your Telegram channel earn up to 30% more and get promoted more actively in the Telega.io catalog.

You earn 30% more on every ad placed in your channel if the advertiser came through your referral link. If you add your referral link to the top of your channel bio, you can earn a 3.3% commission from all ads placed by referred advertisers in other channels, and 1.5% from ads placed in channels run by admins you’ve referred.

Channels with Exclusive status rank faster in the catalog — each order gives 50% more rating points. You'll also get a Diamond badge and appear in a separate Exclusive Channels filter, making your channel easier for advertisers to discover.

Learn more about the status and how to get it in this article.

As a channel owner, you can set discounts for repeat and bulk orders. To enable these discounts, navigate to the channel settings in the My channels and chats section.

Hot Deals are also a type of discount, but with a 48-hour limit. Every day, hundreds of advertisers browse this section for discounts of 25% or more on topics they are interested in.

You can post the Hot Deals for your channel once a week, which is particularly beneficial when you have open slots for ad placements on specific days.